Aug 24, 2025

How To Improve Ecommerce Sales With These 21 Strategies

person working - How to Improve Ecommerce Customer Experience
person working - How to Improve Ecommerce Customer Experience
person working - How to Improve Ecommerce Customer Experience

You get steady traffic, but sales do not match, sound familiar? Your Store Conversion Rate tells the real story: how many visitors turn into buyers. This article walks you through practical steps on how to improve e-commerce sales and boost conversion, including optimizing product pages and checkout, cutting cart abandonment, improving user experience, running A/B tests, and tightening SEO and paid ads so the right shoppers arrive. It also shows why better product photography matters and how it lifts average order value and shopper trust.

Caspa's product photography makes items look clear and accurate on screen, helps shoppers decide faster, reduces returns, and raises your Store Conversion Rate so your efforts to improve ecommerce sales actually pay off.

Table of Content

How to Improve Ecommerce Sales with these 21 Strategies

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1. Build a Complete Marketing Machine That Reaches Every Buyer

Use multiple content formats to raise brand awareness and feed every stage of the purchase journey. General content attracts organic traffic and educates people about your products, such as:

  • Blog posts

  • How-to guides

  • Videos

  • Podcasts

  • Newsletters

Layer in personalized campaigns for repeat buyers: 

  • VIP emails

  • Birthday offers

  • Targeted promos

  • Follow-ups 

It drives frequency and retention. Personalization matters: in 2022, roughly one-third of US consumers said they might stop using a brand if it did not personalize their experience, and 16% said they would definitely stop, so tailor messaging and offers to protect revenue.

2. Treat Your Funnel Like an Experiment and Run Tests Constantly

Small changes in landing pages, product pages, CTAs, or email subject lines can significantly impact conversion metrics. Use systematic A/B testing to compare versions, measure lift, and repeat tests until results stabilize. 

Test images, pricing display, copy length, button color, checkout steps, and cart page layout, so you know what actually drives conversions rather than guessing. Which metric will you optimize first: conversion rate, average order value, or time on page?

3. Stop Revenue Leaks by Reducing Cart Abandonment

Cart abandonment costs sales at scale: the global average cart abandonment rate is about 73% according to industry benchmarks. 

Fix the friction that drives drop-offs: 

  • Remove forced account creation

  • Simplify forms

  • Show clear shipping and tax at checkout

  • Offer guest checkout

Deploy triggered recovery flows: email reminders, SMS nudges, and targeted discounts when abandonment is detected. Which abandonment signal do you capture first for recovery?

4. Sell More Per Visit with Cross-Sell and Upsell Plays

Cross-selling increases cart totals by suggesting complementary items at product pages or checkout; studies show cross-selling can boost sales by up to 20%. Upselling moves shoppers to higher margin versions or bundles and lifts average order value. 

Use data-driven rules and dynamic recommendations: “customers who bought this also bought,” product bundles, scarcity messaging, and one-click add options. Where could a relevant bundle increase your AOV right now?

5. Make Checkout So Simple That Buyers Don’t Think Twice

Shoppers want fast, predictable checkout. Remove unnecessary fields, use progressive disclosure for optional steps, keep CTAs visible, and offer one-click checkout where possible. 

Show order summary, shipping ETA, and clear returns policy before final payment to reduce hesitation. Test removing or combining steps to see which structure raises completion rates.

6. Let Customers Pay How They Prefer and Lose Fewer Sales

Offer major payment rails: 

  • Credit and debit cards

  • ACH or bank transfer

  • Buy Now Pay Later

  • Digital wallets like: 

    • Apple Pay 

    • Google Pay

Mobile wallet adoption is rising: forecasts expect about 52% of US online shoppers to prefer digital or mobile wallets by 2027, so add that option now. Each added payment method removes a potential exit point at checkout and increases conversion for mobile traffic.

7. Be Where Customers Shop: Expand Sales Channels

Sell beyond your own site: 

  • List products on marketplaces

  • Social platforms

  • Apps

Use social commerce, Amazon, eBay, and niche marketplaces to meet buyers where they browse and buy. Synchronize inventory and pricing across channels and capture first-party data where you can. Which marketplace has the closest fit to your audience right now?

8. Reward Repeat Buyers with a Loyalty Program That Pays Off

To reward repeat purchases, create a clear loyalty ladder: 

  • Points

  • Tiered discounts

  • Exclusive access

  • Freebies

  • Store credit

Promote the program during checkout, via email, and in product pages to nudge registration and repeat buying. Loyalty programs increase retention and give you a channel for targeted offers that lift lifetime value.

9. Use Social Proof to Tip Hesitant Shoppers Into Action

Display customer reviews, star ratings, testimonials, and user-generated content on product pages and ads. Half of consumers say they trust online reviews as much as personal recommendations, so highlight verified purchases and detailed feedback. 

Encourage photo and video UGC, and pin the best reviews close to the buy button to boost credibility. Which recent positive review can you surface immediately on your top SKUs?

10. Deliver Fast, Human Customer Service That Reassures Shoppers

Provide live chat, phone support, and quick email responses to resolve doubts during browsing and checkout. Chatbots can handle basic queries and triage, but ensure an easy path to a human agent for complex issues. 

Publish a clear FAQ and return policy so customers find answers without help, and monitor response times as a KPI that affects repeat purchase behavior.

11. Keep Your Customer Persona Fresh with Regular Market Research

Update buyer profiles by reading forums, social posts, and customer feedback; run short surveys after purchase for product and experience insights. Combine qualitative feedback with behavioral data from analytics and sales reports to spot changes in demand or preferences. 

Use this input to refine: 

  • Assortment

  • Pricing

  • Messaging

  • Channel mix

12. Own Search Results with Practical SEO Work

Research high-intent keywords and map them to product pages, category pages, and blog content. 

Optimize on-page elements: 

  • Title tags

  • Meta descriptions

  • Structured data for product schema

  • Alt text for images

  • Fast page load

Build relevant links and create content that answers purchase intent queries to increase organic traffic conversion rates.

13. Use Paid Ads to Accelerate Tested Wins

Run targeted search, social, and retargeting campaigns that show a positive ROI. Define audiences, set measurable KPIs, and test creative and landing pages before scaling spend. 

Use remarketing to recapture visitors who bounced or abandoned carts and blend paid spend with email and on-site personalization to raise lifetime value.

14. Design Navigation That Guides Buyers to Checkout Fast

Organize categories, filters, and search so shoppers find products in two or three clicks. Use clear labels, highlight deals, and surface brand and category filters for extensive catalogs. Test faceted search, breadcrumbs, and predictive search to cut time to product and reduce bounce.

15. Run Influencer Campaigns That Put Products in Front of Buyers

Partner with influencers whose audience matches your buyers and brief them on clear content objectives. Use trackable promo codes, affiliate links, and UGC assets from influencers to drive traffic and measure conversion. Influencers amplify trust and awareness when their followers see authentic product use.

16. Use Offers, Discounts, and Subscriptions to Drive Purchase Behavior

Deploy limited-time discounts, bundle deals, free shipping thresholds, and subscription savings to boost conversion and retention. 

Match offers to lifecycle stages: 

  • Welcome discounts for new customers

  • Churn prevention perks for dormant buyers

  • VIP promos for top tiers

Test price elasticity to avoid eroding margins while driving higher trial rates.

17. Improve Product Images Because Visuals Drive Decisions

Most shoppers judge products by visuals: 93% of consumers consider visual appearance a key deciding factor. 

Provide: 

  • High-resolution photos

  • Multiple angles

  • Zoom

  • Lifestyle images 

It will show scale and use cases. Include consistent backgrounds and color-accurate shots so customers know what to expect.

18. Add Product Video to Show Use and Reduce Doubt

Use short demo videos, unboxing clips, and feature explainers on product pages to increase trust and time on page. Video shows motion, scale, and function in ways photos cannot, and it often increases conversions by clarifying value. Place videos near the primary product image and in social ads for broader reach.

19. Add High-Demand Products to Capture More Traffic

Analyze search trends and competitor assortments to find in-demand SKUs that are readily available. Adding products with proven search volume brings new visitors who may convert on other items too. Prioritize inventory that complements top sellers to increase cross-sell opportunities.

20. Deploy Live Chat to Answer Questions Before Checkout

Install live chat to handle pre-purchase doubts, sizing questions, and shipping queries in real time. Use chat to offer incentives at checkout or to guide visitors through complex options and returns. Track conversion lift from chat interactions and tune response templates for frequently asked questions.

21. Improve UX Design for Fast, Trustworthy Shopping

Focus on mobile-friendly pages, fast load times, straightforward typography, and an uncluttered product layout to reduce friction. Use simple menus, intuitive filters, clear CTAs, and consistent visual hierarchy so visitors find products and complete their purchases. Test speed and usability across devices and remove any design elements that distract from purchase intent.

Related Reading

• How to Improve Ecommerce Customer Experience
• Fashion eCommerce Return Rate
• Why is My Conversion Rate So Low

What are the Factors that Affect Ecommerce Sales?

person holding card - How to Improve Ecommerce Customer Experience

E-commerce is no longer a fringe channel; it’s the backbone of modern retail. By 2025, global retail ecommerce sales are projected to surpass $4.3 trillion, while in the US, B2B ecommerce is on track to more than double from $1.7 trillion in 2021 to over $3 trillion by 2027. 

With such growth, opportunities for brands to scale online are immense, but success depends heavily on key factors that directly influence whether customers click “buy.”

Competitive Pricing

Pricing remains one of the most decisive elements in ecommerce success. Today’s consumers, influenced by global marketplaces and especially China’s dominance in low-cost manufacturing, are relentless in finding the best deal. 

For instance, a 65” Sharp AQUOS Smart TV could retail for $1,200 at one store but $200 less at another, and savvy shoppers will gladly invest hours into securing that saving.

Leveraging Comparison Shopping Engines (CSEs. to Maintain Competitive Pricing

For store owners, this means regularly benchmarking pricing against competitors is non-negotiable. Even a modest 10% markup can make products uncompetitive in a crowded market. 

Platforms like comparison shopping engines (CSEs., as highlighted by Shopify, give retailers a systematic way to track and adjust pricing to stay competitive.

Product Quality

Just as important as cost is how customers perceive quality. Even subtle signals, like a “Made in China” stamp, can shape buying decisions, with 40% of consumers less likely to purchase products with this label due to perceptions of lower quality. 

Beyond manufacturing origins, reviews carry heavy weight: if customers flag quirks, inefficiencies, or durability issues, sales will inevitably suffer. For brands that produce their own goods, investing in quality control and continuously monitoring feedback is crucial for maintaining consumer trust and long-term sales.

Shipping Time and Cost

Fast, affordable shipping has gone from a luxury to an expectation. Amazon, with its same-day and two-day delivery, has set the benchmark for speed, reshaping consumer patience. Shoppers now factor shipping options heavily into their purchase decisions, with many preferring retailers that can deliver quickly at a fair cost.

While few stores can match Amazon’s logistics, offering tiered options can strike a balance, faster delivery for those willing to pay, and free or discounted shipping above a certain threshold to drive higher order values. These minor adjustments not only meet expectations but also increase cart conversion rates.

E-commerce Store Traffic

Traffic is the foundation of online sales. Simply put, the more qualified visitors your store attracts, the more opportunities you have to convert them into paying customers. Not all traffic is equal. A surge of visitors means little if they’re not the right audience. 

That’s why effective traffic strategies, from SEO and paid ads to influencer partnerships and content marketing, are essential. Pairing this with strong conversion optimisation ensures that once visitors land on your site, they’re more likely to make a purchase.

The ROI of AI-Powered Product Photography: Reducing Costs and Boosting Conversions

Caspa helps ecommerce brands create stunning product photography with AI, replacing multiple tools, photographers, and models that can consume up to 20% of revenue. 

Try Caspa to produce ultrarealistic shots, background removal, and upscaling in seconds, and boost conversion and average order value.

Related Reading

• How to Increase Store Conversion Rate
• Conversion Rate Optimization for Luxury Ecommerce
• eCommerce Customer Segmentation
• Add to Cart Conversion Rate

Metrics to Track Your eCommerce Sales More Effectively

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Conversion Rate: Turn Browsers into Buyers

The conversion rate measures the share of visitors who complete a desired action, such as making a purchase or signing up for a list. Ask which single action counts as a conversion for each page or campaign.

How To Calculate

(Number of purchases ÷ Total website visitors. × 100. Use the same date range for both numbers and compare by channel to find what works.

Why It Matters

A higher conversion rate increases revenue without buying more traffic. It shows whether your product pages, offers, and checkout persuade visitors to act. 

Improve It With Email Marketing

Segment visitors by behavior and send targeted drip sequences. Use cart recovery emails, browse abandonment reminders, and personalized offers that match recent views. Test subject lines, preview text, and timing to lift open and click rates and push prospects back to high-converting pages.

Average Order Value: Raise Spend Per Order

AOV tells you how much customers spend on average each time they buy. Track it by customer segment to spot opportunities to upsell or cross-sell.

How To Calculate

Total revenue ÷ Number of orders. Track AOV by channel, campaign, and customer cohort for clearer decisions.

Why It Matters

Increasing AOV grows revenue with the same traffic. It magnifies the value of existing customers and improves return on ad spend.

Boost AOV With Email Marketing

Send personalized product recommendations, bundle offers, and time-limited incentives to increase order size. Use post-purchase emails to suggest complementary items and include exclusive bundles for repeat buyers to encourage larger carts.

Customer Acquisition Cost: Spend Smarter to Win Customers

CAC measures how much you spend to gain a new customer across all marketing and sales activities. Compare CAC by channel to see which channels deliver efficient growth.

How To Calculate

Total sales and marketing costs ÷ Number of new customers acquired over the same period. 

Include: 

  • Ad spend

  • Creative

  • Agency fees

  • Attributed overhead.

Why It Matters

Lower CAC improves profitability and allows you to scale paid channels more safely. It tells you whether customer growth is affordable.

Use Email To Lower CAC

Nurture warm leads with automated sequences instead of always relying on paid ads. Use welcome flows, lead magnets, and targeted promotions to convert email subscribers at a lower cost than new paid clicks.

Customer Lifetime Value: Focus on Long-Term Revenue

CLV estimates the total revenue a customer will bring during their relationship with your brand. Break CLV down by cohort to prioritize high-value segments.

How To Calculate

Average order value × Purchase frequency × Customer lifespan. You can refine this by factoring in margin and churn rates.

Why It Matters

Higher CLV means you can spend more to acquire customers and still turn a profit. It shifts attention from one sale to ongoing revenue and retention.

Increase Clv With Email Marketing

Use lifecycle campaigns to onboard, reward loyalty, and reengage inactive buyers. Launch VIP programs, subscription offers, and anniversary rewards to extend lifespan and increase purchase frequency.

Cart Abandonment Rate: Recover Nearly Lost Sales

Cart abandonment rate shows the percentage of shoppers who add items to carts but leave without making a purchase. Track this to identify checkout friction and opportunity.

How To Calculate

{1 - (Completed purchases ÷ Carts created.} × 100. Segment by device, payment type, and traffic source for precise fixes.

Why It Matters

A high rate signals checkout friction, unexpected costs, or trust gaps. Small reductions in abandonment deliver significant revenue gains.

Recover Lost Sales With Email Marketing

Build an automated abandoned cart flow with reminders at 1 hour, 24 hours, and 72 hours. Include dynamic item images, clear CTA buttons, and optional incentives such as free shipping or small discounts to recover revenue.

Website Traffic: Feed the Funnel with Qualified Visitors

Website traffic shows who is visiting and where they come from. Track organic search, paid ads, social, email clicks, and referral traffic separately.

Why It Matters

More relevant traffic creates more opportunities to convert, increases AOV opportunities, and improves data for optimization.

Grow Traffic Using Email Marketing

Use newsletters and promotional blasts to drive repeat visits and retarget segmented lists with product drops and content. Combine email with SEO, paid social, and retargeting to increase qualified visitors and improve acquisition efficiency.

Chargeback Rate: Protect Revenue and Reputation

Chargeback rate measures the share of transactions disputed by customers. Monitor it closely to avoid penalties and account holds from payment processors.

How To Calculate

(Total chargebacks ÷ Total transactions) × 100. Track reasons and refund versus chargeback patterns to spot root causes.

Why It Matters

High chargebacks damage profit margins, increase fees, and can trigger higher risk reviews by processors.

Reduce Chargebacks With Clear Email Communication

Send immediate order confirmations, shipping updates with tracking numbers, and delivery confirmations. Offer easy customer support contacts inside emails and use friendly refund policies to resolve issues before customers file disputes.

Related Reading

• Product Listing Page Examples
• Conversion Rate Optimization Tools
• UX Ecommerce Best Practices
• eCommerce CRO Checklist

Get Product Photos that Increase Your Sales Today

Caspa uses AI to create product photography that sells. It replaces multiple tools, photographers, and models that can consume up to 20% of revenue in traditional production. Generate ultrarealistic product shots with human models, edit existing images, remove backgrounds, and upscale photos at scale. 

The platform handles custom stock photos and complete studio editing so brands produce professional marketing visuals in seconds for every SKU.

Why Image Quality Drives Conversion And Higher E-commerce Sales

High-quality visuals increase click-through rates on listings and reduce hesitation on product pages. 

Crisp images, lifestyle photos, and clear product detail shots improve: 

  • Trust signals

  • Support product descriptions

  • Lower return rates

Mobile shoppers react to clean thumbnails and fast-loading images. When visuals match ad creative, your paid traffic converts better, and advertising return on spend improves.

How Caspa Streamlines Creative Workflow And Slashes Costs

Replace studio time and multiple tools with a single AI workflow. Use Caspa for background removal, retouching, color correction, upscaling, and consistent compositing across hundreds of SKUs. Teams can create ad creatives, landing images, and email assets without booking photo shoots. 

That frees design and merchandising teams to run more A/B tests and optimize product pages faster.

Using Caspa To Support Conversion Rate Optimization Experiments

Want to test which images drive the best results? 

Produce multiple visual variants quickly: 

  • Straight catalog shots

  • Lifestyle scenes with models

  • Close-ups

  • 360 degrees

  • Product in context

Run A/B tests on product pages and paid ads to measure add-to-cart and checkout completion. Swap images without coding, and iterate on clear calls to action and trust signals until conversion lifts.

Which Metrics To Track When Swapping In New Visuals

Measure on the page level and funnel level. 

Track: 

  • Product page conversion rate

  • Add to cart rate

  • Checkout conversion

  • Bounce rate

  • Average order value

  • Return rate

  • Ad click-through rate 

Also, watch page speed and image load time because significant assets can hurt mobile conversion. Better images should raise CTR and add to cart rates while lowering acquisition cost.

How Caspa Fits Into Your Ecommerce Tech Stack

Caspa exports ready-to-use files for: 

  • Shopify

  • Magento

  • Other platforms

It integrates with CDN workflows and creative asset managers so images get deployed quickly and consistently. Use the platform to generate ad sets, personalize visuals for retargeting, and deliver creative variants for email campaigns without extra production cycles.

Practical Tactics To Boost Ecommerce Sales With Caspa Images

Test lifestyle shots that show scale and use. Add human models to build trust for apparel and accessories. Use consistent backgrounds for quick comparison across variants. Create high-resolution zoom images for detail-driven categories and compressed versions for fast mobile delivery. 

Tag photos with descriptive alt text for search and include review snippets near product images to increase perceived trust.

Want To See Improvements Fast?

Create a small test catalog with Caspa, run controlled A/B tests against your top sellers, and measure conversion rate and ROAS. Get product photos that increase your sales today.